The SETC certified Business Process Reengineering course provides a comprehensive overview of the process re-engineering discipline from definition to imeplementation and including modeling.
Business Process Fundamentals
Defining Processes
What is a Process?
What are the Advantages of a Process Approach?
An Overview of the Business Process Reengineering Process
About the Project Kick-off
About Understanding and Documenting Current Processes
About Establishing Key Performance Measures
About Future Process Development and Testing
About Future Process Prioritisation and Organizational Commitment
About Implementation Planning
About Future Process Implementation